TERMS OF SERVICE
Last updated: November 2024
1. Acceptance of Terms
By accessing and using the ARCHIVE 6 website (archive6.co.uk, archivesix.co.uk) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
ARCHIVE 6 provides website design, search engine optimization (SEO), marketing automation, and related services primarily for UK trade businesses and local businesses. Services include but are not limited to:
- Website design and development
- Website hosting and maintenance
- Search engine optimization (local and organic)
- Google Business Profile setup and management
- Marketing automation systems
- Logo and brand identity design
- Related digital marketing services
3. Use of Website
3.1 Permitted Use
You may use our website for:
- Learning about our services
- Contacting us for quotes or inquiries
- Reading blog content and resources
- Accessing client services (if applicable)
3.2 Prohibited Use
You may not:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or harmful code
- Scrape, copy, or republish our content without permission
- Impersonate ARCHIVE 6 or misrepresent affiliation with us
- Use automated systems to access the website excessively
4. Service Terms
4.1 Project Agreements
Specific services are provided under separate project agreements or quotes that detail scope, pricing, timelines, and deliverables. These Terms of Service apply alongside any project-specific agreements.
4.2 Payment Terms
Payment terms vary by module and agreement:
- One-off builds: Typically 50% deposit, 50% on completion
- Monthly plans: 12-month minimum term with monthly billing in advance
- Prices quoted are in GBP and include VAT where applicable
- Late payments may incur suspension of services
4.3 Cancellation and Refunds
One-off builds: Deposits are non-refundable once work commences. Cancellation after 50% completion requires full payment.
Monthly plans: 12-month minimum term applies. Early cancellation requires payment of remaining term or buyout option as specified in agreement.
Refund policy: We do not offer refunds for completed work or services rendered. If you are unsatisfied with deliverables, we will work with you to address issues within reason.
4.4 Client Responsibilities
Clients are responsible for:
- Providing accurate business information and content
- Timely responses to requests for feedback or approvals
- Providing necessary access (hosting, accounts, etc.)
- Maintaining backups of provided content
- Complying with laws regarding their business and marketing
5. Intellectual Property
5.1 ARCHIVE 6 Property
Our website design, content, logos, and branding are the intellectual property of ARCHIVE 6 and are protected by UK and international copyright laws.
5.2 Client Deliverables
One-off builds: Upon full payment, clients receive full ownership of their website design and content (excluding third-party assets, frameworks, or licensed components).
Monthly plans: Ownership transfers upon completion of the 12-month term and fulfillment of any buyout requirements.
ARCHIVE 6 retains the right to display completed work in our portfolio unless otherwise agreed.
6. Warranties and Disclaimers
6.1 Service Warranty
We warrant that services will be provided with reasonable skill and care consistent with industry standards. However, we do not guarantee:
- Specific search engine rankings or traffic levels
- Specific business results or lead generation numbers
- Uninterrupted or error-free website operation
- Results from third-party services (Google, etc.)
6.2 Third-Party Services
We may integrate third-party services (hosting providers, Google services, etc.). We are not responsible for third-party service failures, changes, or issues.
6.3 Disclaimer
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARCHIVE 6 SHALL NOT BE LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from third-party services or actions
- Damages arising from client's misuse of deliverables
IN ANY EVENT, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC SERVICE IN QUESTION.
8. Indemnification
You agree to indemnify and hold harmless ARCHIVE 6 from any claims, damages, or expenses arising from:
- Your use of our website or services
- Your breach of these Terms
- Content you provide to us for your website
- Your violation of any laws or third-party rights
9. Changes to Services or Terms
We reserve the right to:
- Modify these Terms at any time (changes posted with updated date)
- Update our services, pricing, or offerings
- Discontinue services with reasonable notice to existing clients
Continued use of our website or services after changes constitutes acceptance of updated Terms.
10. Termination
We may terminate or suspend access to our website or services immediately if:
- You breach these Terms
- You engage in fraudulent or illegal activity
- You fail to pay for services
- Continued service would harm ARCHIVE 6 or other clients
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We prefer to resolve disputes amicably. Please contact us first at archivesix@proton.me to discuss any issues before pursuing legal action.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13. Entire Agreement
These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and ARCHIVE 6 regarding our services.
14. Contact Information
For questions about these Terms, please contact us:
ARCHIVE 6
1A Tennyson Avenue
Mexborough
S64 0AX
United Kingdom
Email: archivesix@proton.me
Phone: 07398 395 417
15. Acceptance
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.