PRIVACY POLICY
Last updated: November 2024
1. Introduction
ARCHIVE 6 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Make enquiries via email or phone
- Book photography services
- Subscribe to our newsletter (if applicable)
This information may include:
- Name
- Email address
- Phone number
- Business name and details
- Project information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Process bookings and deliver photography services
- Send you updates about your projects
- Improve our website and services
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Contract Performance: To fulfil our photography services contract with you
- Legitimate Interests: To operate and improve our business
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with UK laws and regulations
5. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (e.g., email hosting, payment processing)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:
- Enquiry data: 2 years from last contact
- Client project data: 7 years for tax/accounting purposes
- Marketing consent: Until withdrawn
8. Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limitation of processing
- Portability: Receive your data in a portable format
- Object: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at archivesix@proton.me
9. Cookies
Our website uses cookies to enhance your experience. See our Cookie Policy for detailed information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
ARCHIVE 6
1A Tennyson Avenue
Mexborough
S64 0AX
United Kingdom
Email: archivesix@proton.me
Phone: 07398 395 417
14. Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Helpline: 0303 123 1113